Contact Us

Care N’ Care is here to help whenever you need us!

By Email

By Phone

For prospective members

Call our Medicare Specialist for more information about Medicare Advantage plans at 1-800-994-1076 (TTY 711) from October 1 – March 31, 8 a.m. to 8 p.m., CST, seven days a week or April 1 – September 30, 8 a.m. to 8 p.m., CST, Monday through Friday.

For members

Call or Email your Customer Experience Team with questions about your current Care N’ Care plan at 1-877-374-7993 (TTY 711),, from October 1,– March 31, 8 a.m. – 8 p.m., (CST) seven days a week or April 1– September 30, 8 a.m. – 8 p.m. (CST), Monday through Friday.

For current providers

Call or email you Provider Concierge for assistance by phone, 817-687-4004, 8 a.m. – 5 p.m., Monday through Friday or by email,

By Mail

If you want to write to us, our mailing address is: 

Care N’ Care
1603 Lyndon B. Johnson Freeway, Suite 300
Farmers Branch, TX 75234

You are leaving